Terms and Conditions
Effective Date: June 18, 2026
Introduction
Welcome to First Image ("First Image," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website located at https://first-image.org (the "Website").
By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website.
About First Image
First Image is a nonprofit organization based in Portland, Oregon, dedicated to providing support, education, resources, and services related to pregnancy, parenting, and family well-being.
Use of the Website
You agree to use the Website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict or inhibit anyone else's use of the Website.
You may not:
Use the Website in violation of any applicable law or regulation;
Attempt to gain unauthorized access to any part of the Website or related systems;
Introduce viruses, malware, or other harmful technology;
Use the Website to transmit unlawful, threatening, defamatory, or otherwise objectionable content.
Informational Purposes Only
The content on this Website is provided for informational and educational purposes only.
Information presented on the Website is not intended to replace professional medical, legal, psychological, or financial advice. Users should consult qualified professionals regarding their specific circumstances.
Reliance on any information provided on this Website is solely at your own risk.
No Medical Provider-Patient Relationship
Use of this Website, submission of forms, downloading of resources, receiving emails, or communicating with First Image through the Website does not establish a provider-patient, counselor-client, or other professional relationship.
Any services provided by First Image are subject to separate policies, procedures, and informed consent processes where applicable.
User Accounts
Certain services may require users to create or access accounts through our third-party customer relationship management platform, Neon CRM.
When using Neon CRM:
You are responsible for maintaining the confidentiality of your account credentials;
You agree to provide accurate and current information;
You are responsible for all activity occurring under your account.
Your use of Neon CRM may also be governed by the terms and privacy policies of Neon One and its affiliated services.
Donations
First Image accepts charitable donations through the Website and related platforms.
By making a donation, you represent that:
You are authorized to use the payment method provided;
The information you submit is accurate;
You understand donations are generally considered voluntary charitable contributions.
Unless otherwise required by law, donations are non-refundable.
Donation receipts will be provided in accordance with applicable nonprofit and tax regulations.
Merchandise Sales
From time to time, First Image may offer merchandise for sale through the Website or related event platforms.
All merchandise purchases are subject to product availability. We reserve the right to modify pricing, discontinue products, or refuse transactions as permitted by law.
Additional shipping, return, and event-specific policies may apply and will be provided at the time of purchase.
Email Communications and Resources
By submitting forms, signing up for newsletters, downloading resources, registering for events, or otherwise providing your contact information, you consent to receive communications related to:
Resources and educational materials;
Organizational updates;
Event announcements;
Fundraising campaigns;
Other communications consistent with our mission.
You may unsubscribe from marketing communications at any time using the unsubscribe link included in applicable emails.
Intellectual Property
All content on the Website, including but not limited to text, graphics, logos, photographs, videos, downloadable materials, and design elements, is owned by or licensed to First Image and is protected by applicable intellectual property laws.
You may view, download, and print content for personal, non-commercial use only.
You may not reproduce, distribute, modify, publish, sell, or otherwise exploit Website content without prior written permission from First Image.
Third-Party Websites and Services
The Website may contain links to third-party websites, services, donation processors, social media platforms, or software providers.
First Image does not control and is not responsible for the content, privacy practices, availability, or security of third-party websites or services.
Accessing third-party websites is at your own risk.
Privacy
Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
Please review our Privacy Policy to understand how we collect, use, and protect personal information.
Disclaimer of Warranties
The Website and its content are provided on an "as is" and "as available" basis.
To the fullest extent permitted by law, First Image disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, availability, and non-infringement.
We do not guarantee uninterrupted access to the Website or that the Website will be free from errors, viruses, or other harmful components.
Limitation of Liability
To the fullest extent permitted by applicable law, First Image, its officers, directors, employees, volunteers, contractors, and affiliates shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of the Website.
In jurisdictions where limitations of liability are restricted, liability shall be limited to the maximum extent permitted by law.
Indemnification
You agree to indemnify and hold harmless First Image and its officers, directors, employees, volunteers, and affiliates from any claims, liabilities, damages, losses, or expenses arising from your violation of these Terms or misuse of the Website.
Accessibility
First Image is committed to improving accessibility and usability for all Website visitors. If you experience difficulty accessing any content or functionality, please contact us so we may assist you.
Changes to These Terms
We reserve the right to modify these Terms at any time.
Updated Terms will be posted on this page with a revised effective date. Continued use of the Website following any changes constitutes acceptance of the revised Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Oregon and the United States, without regard to conflict of law principles.
Contact Information
If you have questions regarding these Terms, please contact:
First Image
Portland, Oregon, USA
Website: https://first-image.org
Email: [email protected]
By using this Website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.