The purpose of the Client Advocate (CA) will advance the mission of FI/PRC in communicating the love of Christ by providing accurate information and provide life-giving support to those facing pregnancy.
Our CA will be:
Compassionate: Someone who can compassionately share with client’s her options for her pregnancy and what the impact on her life might be.
A Listener: Someone who can listen well and effectively encourage clients to share their concerns, desires, and fears surrounding their pregnancies.
Greet clients cordially and help them feel comfortable while completing a confidential client intake.
Supervise clients during self-administered pregnancy tests and help clients clarify their concerns about the pregnancy test results by discussing their options, giving accurate information about fetal development, abortion risks and procedures and alternatives.
Discuss sexual integrity with appropriate clients.
Discuss and refer for Life coaching with appropriate clients.
Provide educational materials knowing which are appropriate for different situations, and being familiar with the Bright Course library.
Be familiar with and make referrals to community resources and referring clients to our Navigators when appropriate.
Explain services provided by PRC and encourage clients to continue with PRC for practical help and encouragement either with life coaches or with service advocates.
Be comfortable having spiritual discussions, sharing the gospel, and praying with clients when appropriate.
Provide timely follow-up with ongoing clients who do not wish to transfer to life coaches or service advocates.
Keep proper records including all applicable items and notes in eKYROS.
Dress in neat and professional attire. (See dress code.)
Keep all client information and prayer requests Confidential.
Perform other duties as requested by Director or other staff members.